Privacy Policy
Reflection Window Cleaners
Reflection Window Cleaners respects your privacy and is committed to protecting the personal information you provide to us.
Information we may collect
When you contact us, request a quotation, become a customer or complete one of our online forms, we may collect information including your:
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Name
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Address and postcode
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Telephone number
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Email address
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Details relating to the property and services you have requested
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Information you provide when communicating with us
How we use your information
We use your information where necessary to:
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Respond to enquiries and provide quotations
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Arrange and carry out our cleaning services
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Contact you about appointments and scheduled visits
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Send invoices and administer payments
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Maintain appropriate customer and business records
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Follow up on services you have enquired about
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Communicate with you about relevant services where appropriate
If you submit your details through a Facebook or Instagram advertisement, we will use the information you provide to respond to your enquiry and contact you regarding the quotation or service you requested.
Sharing your information
We do not sell your personal information.
We may use trusted third-party service providers to help operate our business, website, communications, payments, advertising or customer-management systems. Information is only shared where reasonably necessary for these purposes or where we are required to do so by law.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and accounting records, and meeting any legal obligations.
Keeping your information secure
We take reasonable steps to protect the personal information we hold from loss, misuse or unauthorised access.
Third-party services
We may use trusted third-party services to help operate our business, website, advertising, payments and customer communications. These providers may process personal information on our behalf in accordance with their own privacy and data-protection obligations.
Your rights
You may contact us if you would like to ask what personal information we hold about you, request that inaccurate information is corrected, or make another request concerning your personal information.
You can also ask us to stop sending you marketing communications at any time.
Contact us
If you have any questions about this Privacy Policy or how we use your personal information, please contact:
Reflection Window Cleaners
Email:info@reflectionwindowcleaners.com
Telephone: 07502 225268
Website: www.reflectionwindowcleaners.com
Last updated: October 2026